We are extremely pleased with the recent work done on our Mini Cooper. Thank you, Duane.
I take my truck to Dwane because they get the job done right with great service and fair prices.
My family and I were in Montrose on vacation and I noticed our SUV had developed a squeak in the brakes. I was concerned there might be damage or a mechanical condition that had caused unusual wear since the breaks were inspected just before we left our home in Oklahoma. I drove to the shop and arrived 15 min before opening hours and was greeted by the owner as we both pulled up at the same time. He provided me with the cost of inspecting all 4 wheels and the cost of a complete break job should it be a worst case scenario. It was a fair price for both and the parts, if needed, were very high quality parts (OEM). I was expecting that since he got the OK on the price of a full break job, there was a chance he would suggest a full break job (we've all had those experiences.). He made a good pot of coffee and we visited while the mechanic inspected the breaks and to my surprise the mechanic brought in the brake pads to show me that the pads still had lots of wear, he said they were all wearing well and evenly, and it seemed the only problem was a little glazing of the wheel rotor and there was no need for a break job, just a little cleaning of the one rotor. While the mechanic finished up Dwaine made some great suggestions on places we should be sure to see while we were in the area, and a good place to fish. Though he didn't reveal his exact spot to fish he did show me pictures of some of his daily catches and told me of bait, tackle, and techniques that he normally found successful. I went in with a possible problem and left felling like I had made a couple of new friends. Not only was service excellent, the prices reasonable, and the business trustworthy, the shop, the waiting area, and the bathrooms were all very clean! I watched other customers drop off their vehicles and it was obvious that this crew was very conscientious about customer satisfaction. I whole heartedly recommend Black Canyon Auto Repair.
Overpriced. Don't go here if you're an out of towner.
We went in to get a plug for a tire. So we asked to get it patched and he told us he didnt have time. So i call to get the owners name and come to find out that the man that was in there was the owner (Dwayne). He was extremely rude and hung up on me. To tell someone that you don't have time to fix a tire is not great customer service. Especially when your open and have no one in your store. Would not recommend this place!!
Black Canyon Auto Repair is a US Car Repair based in Montrose, Colorado. Black Canyon Auto Repair is located at 2000 E Main St, Montrose, CO 81401, USA.
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